ServiceNow CIS-Discovery DUMPS WITH REAL EXAM QUESTIONS
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ServiceNow CIS-Discovery Sample Questions
Question # 1
What pattern operation allows the transfer of a file from the MID Server to a target?
A. Parse file B. Create Connection C. Put file D. Manage Attachments
Answer: C Explanation:The Put file operation allows the transfer of a file from the MID Server to a target1. This operationcan be used to copy files from the MID Server to a target device, such as configuration files, scripts,or binaries2. The Put file operation requires the file path on the MID Server and the file path on thetarget as inputs2.Reference:1: Put file2: Define discovery steps
Question # 2
On the ECC Queue, sensor records have a Queue value of ___________ and probe records have a
Queue value of ___________
A. input, output B. started, ready C. ready, started D. output, input
Answer: D Explanation: On the ECC Queue, sensor records have a Queue value of output and probe records have a Queuevalue of input. The ECC Queue is the connection point between the instance and the MID Server, andit displays the input and output messages from and to the MID Server1. A probe is a message thatthe instance sends to the MID Server to request information from a device or application2. A sensoris a script that the MID Server runs to process the results returned by the probe3. When a probe iscreated, it is inserted into the ECC Queue with a Queue value of input, which means that it is waitingto be picked up by the MID Server4. When a sensor is created, it is inserted into the ECC Queue witha Queue value of output, which means that it is waiting to be processed by the instance.Reference: 1: ECC Queue - ServiceNow 2: Probes - ServiceNow 3: Sensors - ServiceNow 4: How theECC Queue table records get processed: from output ready to input processed - Support andTroubleshooting - Now Support Portal : [ECC Queue Processing and Debugging, with œDiscovery -Sensors used as an example - Support and Troubleshooting - Now Support Portal]
Question # 3
In Discovery, what table associates an IP address and a credential?
A. Credential Affinity B. Service Affinity C. Service CI Association D. Tags
Answer: A Explanation:The Credential Affinity table is a table that associates an IP address and a credential in Discovery1. Itis used to store the credential that was successfully used to access a device during Discovery2. It canalso be used to manually assign a credential to an IP address or a range of IP addresses3. The otheroptions are not tables that associate an IP address and a credential in Discovery. The Service Affinitytable is a table that associates a business service and a credential. The Service CI Association table isa table that associates a business service and a configuration item (CI). The Tags table is a table thatstores tags that can be applied to records in any table.Reference: 1: Credential Affinity table 2: Credential affinity 3: Manually assign a credential to an IPaddress : Service Affinity table : Service CI Association table : Tags table
Question # 4
If the WMI service is not running on a host, it will prevent the discovery of which devices?
A. Network B. Windows C. Storage D. Unix
Answer: B Explanation:The WMI service is a Windows service that enables remote management of Windows devices usingthe WMI protocol. The WMI service is required for Discovery to access the configuration and statusinformation of Windows devices using WMI queries. If the WMI service is not running on a host, itwill prevent the discovery of Windows devices, as Discovery will not be able to communicate withthe WMI Collector or execute WMI queries on the target device123.Reference:How to resolve a failure to communicate with the WMI Collector during top-down discovery -Support and Troubleshooting - Now Support PortalWindows discovery without ˜domain admin or ˜local admin privileges ? - Support andTroubleshooting - Now Support PortalDiscovery ” ServiceNow Elite
Question # 5
In general, Discovery can provide which of the following kinds of application relationships? (Choose
two.)
A. tcp to udp B. application to application C. mid server to target D. host to application
Answer: B Explanation:Discovery can provide information about the relationships between configuration items (CIs),including applications and hosts. Application relationships are the connections between applicationsthat run on different hosts or servers, such as web servers, databases, load balancers, etc. Hostrelationships are the connections between applications and the hosts or servers that they run on,such as Windows, Linux, Unix, etc. Discovery can identify these relationships using various methods,such as probes, sensors, patterns, file-based discovery, etc. Discovery can also create and updatethese relationships in the CMDB, using the Depends on::Used by or Runs on::Runs relationship types.Reference: Discovery Relationship Creation, Application Discovery Mapping Overview, IT Discovery “Application Dependency Mapping
Question # 6
Which of the following must be configured to allow a MID Server to access servers using WinRM?
(Choose two.)
A. JEA Properties set to True B. MID Servers must be configured as a trusted source with DNS C. MID Servers need to be added to the WinRM Group policy on the Servers D. MID Server Parameters Add WinRM
Answer: C D Explanation:To allow a MID Server to access servers using WinRM, the following configurations are required:MID Servers need to be added to the WinRM Group policy on the Servers: This enables the servers toaccept WinRM connections from the MID Servers and grant them the necessary permissions toexecute commands and scripts1.MID Server Parameters Add WinRM: This enables the MID Server to use WinRM as a protocol forDiscovery and Orchestration and specify the WinRM port, authentication method, and encryptionsettings2.Reference:Configure Windows servers for WinRMMID Server Parameters Add WinRM
Question # 7
For a pattern operation, which of the below choices could be a valid replacement for <_>? (Choose
three.)
$IfTable<_>.InstanceID
A. [3] B. [X] C. [&] D. [.] E. [*] F. []
Answer: A, D E Explanation:For a pattern operation, the <_> placeholder can be replaced by any valid index or wildcard characterthat can be used to access an element of an array or a table. The $IfTable variable is a table thatcontains information about the network interfaces of a device1. The InstanceID attribute is a uniqueidentifier for each interface2. To access the InstanceID of a specific interface, the pattern operationcan use the following syntax:$IfTable[<index>].InstanceIDwhere <index> is either:A numeric index that corresponds to the position of the interface in the table, such as 3 for the thirdinterface.A dot (.) followed by a key-value pair that matches a specific attribute and value of the interface,such as [.Name=eth0] for the interface with the name eth0.An asterisk () that represents a wildcard that matches any interface in the table, such as [] for allinterfaces.Reference:1: IfTable - Product Documentation: San Diego - ServiceNow2: InstanceID - Product Documentation: San Diego - ServiceNow
Question # 8
What is found on the far-right section of the Pattern Designer for horizontal patterns? (Choose two.)
A. CI Attributes B. Operations C. Temporary Variables D. CMDB Dashboard
Answer: B C Explanation: The Pattern Designer is a graphical tool that allows users to create and edit horizontal discoverypatterns. The Pattern Designer has three main sections: the left section shows the CI type and thepattern type, the middle section shows the pattern steps and the flow diagram, and the far-rightsection shows the details of the selected step or operation. The far-right section can display thefollowing tabs, depending on the type of step or operation selected12:Operations: This tab shows the list of available operations that can be added to the pattern, such asExecute Command, Parse File, Set Parameter Value, etc. Operations are the basic building blocks of apattern that perform specific actions on the target device or the MID Server.CI Attributes: This tab shows the list of attributes that can be set or updated for the CI type of thepattern, such as name, serial number, manufacturer, etc. CI attributes are used to populate the CIrecord in the CMDB with the information collected by the pattern.Temporary Variables: This tab shows the list of temporary variables that can be created or used bythe pattern, such as $result, $output, $user_var, etc. Temporary variables are used to store andmanipulate data within the pattern, such as the output of a command, the value of a parameter, orthe result of a calculation.CMDB Dashboard: This tab shows the CMDB dashboard that displays the CI record and its relatedlists, such as relationships, identification rules, sensors, etc. The CMDB dashboard is used to previewand verify the outcome of the pattern on the CI record in the CMDB.Reference:1: ServiceNow Discovery Documentation, Pattern Designer section2: ServiceNow Discovery Overview, page 11
Question # 9
During the Discovery process, what determines if an Asset record is created?
A. CMDB B. Model Category C. Model Product D. ECC Queue E. Configuration Item
Answer: B Explanation:During the Discovery process, the Model Category of the Configuration Item (CI) determines if anAsset record is created. A Model Category is a grouping of models that share the same asset trackingstrategy and the same CI and Asset tables. The asset tracking strategy defines whether Discoverycreates an Asset record for each CI of that Model Category. There are three possible asset trackingstrategies: Create Assets, Dont create Assets, and Create Consumable Assets12.Reference:1: ServiceNow Discovery Documentation, Model Categories section2: ServiceNow Support Article, Why do Assets get created when inserting a CI that has a Model thatis set to Dont create Assets?
Question # 10
What is the recommended method of consolidating duplicate CIs?
A. Duplicate CI Remediator B. Event CI Remediation C. Ignore Duplicate CI D. Manual CI Remediation
Answer: A Explanation:The Duplicate CI Remediator is a feature of ServiceNow Discovery that helps to identify and mergeduplicate CIs in the CMDB. It uses predefined rules and criteria to compare CIs across different datasources and determine if they are duplicates. It also provides a user interface to review and approvethe suggested merges, or to manually merge CIs as needed. The Duplicate CI Remediator helps toimprove the accuracy and quality of the CMDB data and reduce the maintenance efforts.Reference:Duplicate CI RemediatorIdentify and merge duplicate CIsDuplicate CI Remediator rules